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Warranty Service

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We stand behind the quality of our products. Explore our warranty terms and service process for dependable, long-lasting support.

Warranty & Service

Your Aqzora Sink, Protected for Years.

Reliable coverage, responsive support, and worry-free ownership.

Long-Term Warranty

Long-Term Warranty

Premium stainless-steel sinks backed by up to 1-year protection

Fast, Dedicated Support

Fast, Dedicated Support

Our service team is ready to respond within 24-48 hours

Easy Replacement & Parts

Easy Replacement & Parts

Hassle-free claims and lifetime access to replacement components

Warranty Coverage

Aqzora Sink Warranty

All Aqzora stainless-steel sinks are protected against

  • Manufacturing defects
  • Structural failures
  • Surface corrosion and rust (under normal household use)
  • Weld failures or water leakage caused by workmanship

Duration

  • Stainless Steel Sink Basin: 1-Year Limited Warranty
  • Accessories (strainer, cutting board, grid, etc.): 1-Year Warranty

What's Not Covered

To ensure transparency, the following situations are not included

  • Damage caused by improper installation
  • Misuse, accidental impact, or alteration
  • Harsh chemical cleaning damage
  • Normal wear and tear of accessories
  • Issues caused by plumbing or countertop installation errors

How to Submit a Warranty Claim

Clear step-by-step instructions

1 Prepare the Required Information

  • · Order number
  • · Product model
  • · Photos or videos of the issue

2 Contact Us

Fill out the warranty form or email us directly.

Email: tsmickey123@gmail.com / 13718137223@163.com

Response time: within 24-48 hours

3 Assessment & Solution

Our team will review your case and offer one of the following solutions:

  • ·Replacement of defective part
  • ·Replacement of entire sink
  • ·Technical guidance or troubleshooting

4 Shipping & Handling

If a replacement is approved, we will ship it as soon as possible.

Certain regions may require shipping fees.

After-Sales Service

Installation Guidance

Installation Guidance

Free email support
&
installation PDFs/videos.

Maintenance Tips

Maintenance Tips

To keep your sink performing like new, we offer

  • Cleaning guides
  • Scratch removal tips
  • Rust prevention advice
Replacement Parts

Replacement Parts

Aqzora provides lifetime access to spare parts including

  • Sink grids
  • Drain strainers
  • Mounting brackets
  • Cutting boards
  • Roll-up drying racks